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WUHAN Flight Ticket Refund and Date Change

With immediate effect, rebooking and refund charge will be waived for all tickets issued on/before 21st Jan 2020 for MU/FM confirmed booking arriving to or departing from Wuhan (WUH) on 1st Jan 2020 till 29th March 2020.

Applicable for ticket issued on 781 document for MU/FM flight or code share flight *MU /* FM.

Date Change :

Passenger are permitted to one time date change within the ticket validity without change fees and sequence changes with be charged as per ticket terms and conditions.

Refund :

Passenger can request for full refund within the ticket validity with no penalty fees.

For Passenger who require to process refund or change date of travel can contact :

1. Their original channel where tickets was purchased (Travel Agent, Online Portal etc.).

2. China Eastern Airlines hotline (Within China) : 95530

China Eastern Airlines hotline (Overseas) : 0086-21-20695530

3. China Eastern official WeChat (WeChat ID: China Eastern Airlines), upload and submit manual process.

4. China Eastern customer phone APP, process at Changes/Refund or main page left top corner 'online customer services'.


China Eastern Airlines Singapore