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Notice on the Some Rescheduling International Flights Operated by China Eastern Airlines from April 19 to May 2

Dear passengers:

Due to the epidemic prevention and control, China Eastern Airlines has decided to reschedule some international flights from April 19, 2020 to May 2, 2020. The specific flights are as follows:

Rescheduled flights from April 19 to May 2

Flight No.

Routes

Before(local time)

After(local time)

MU231

Shanghai Pudong-Colombo

Every Monday

Every Friday

MU232

Colombo- Shanghai Pudong

Every Monday

Every Friday

MU567

Shanghai Pudong-Singapore

Every Monday

Every Thursday

MU568

Singapore- Shanghai Pudong

Every Monday

Every Thursday

MU5041

Shanghai Pudong-Seoul Inchon

Every Tuesday

Every Friday

MU5042

Seoul Inchon- Shanghai Pudong

Every Tuesday

Every Friday

Canceled flights from April 19 to May 2

Flight No.

Routes

Dates(local time)

MU541

Shanghai Pudong-Bangkok

Every Sunday

MU542

Bangkok- Shanghai Pudong

Every Sunday

MU2099

Shanghai Pudong- Rangoon

Every Tuesday

MU2100

Rangoon- Shanghai Pudong

Every Wednesday

FM833

Shanghai Pudong-Bangkok

Every Saturday

FM834

Bangkok- Shanghai Pudong

Every Saturday

Additional flight from April 19 to May 2

Flight No.

Route

Date(local time)

MU2804

Bangkok-Nanjing

April 26

 

Passengers who need to refund or reschedule, please follow the regarding policies

1. Reschedule: Free of charge for once to the flights operated by China Eastern Airlines and Shanghai Airlines before June 30, 2020.

2. Refund: Passengers can go through the refund procedure, free of charge, on the original channel of purchasing the ticket(s)during the valid period of the ticket(s). Passengers can get a refund with the ticket price for the untraveled part of the flight and the tax.

The following channels are available

1. Original channel of purchasing the ticket(s). (Travel agency, agents, Ctrip, Fliggy, Qunar, etc.)

2. China Eastern Airlines 24-hour customer service: 95530

For overseas customers: 0086-21-20695530

3. China Eastern Airlines WeChat Official Account (Search China Eastern Airlines on WeChat), enter and send “Manual” for the service.

 

Little Tips

For any updates and adjustments of flights, China Eastern Airlines will announce in real time. You can learn about the latest flight information from the following ways

1. Visit our website on www.ceair.com and then click on Self-Service - Flight Info

2. China Eastern Airlines App - Flight Info

3. Call the customer service at 95530. Press 1 for service in Chinese and enter the Flight Info with the guide of AI.

4. Follow us on the WeChat Official Account and then click Flight Service - Flight Info.

 

China Eastern Airlines Co., Ltd.

April 19, 2020